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Standard Warranty for LG Products

The estimated standard warranty for LG product varies. Please refer to the below guide, which references general warranty periods beginning from the original purchase date.
Please note: the below is intended as a guide only, and T&Cs may vary depending on your model and product use.
TVs

Warranty Period

  • Labour :12 Months
  • Parts : 12 Months
5 year premium OLED panel warranty on LG Z1 and G1 OLED TVs-this extended warranty is applicable to the panel only. The consumer will be charged for labour after the 12 month product warranty has expired. No registration required. Available in the UK only
5 year premium OLED panel warranty on LG Z1 and G1 OLED TVs-this extended warranty is applicable to the panel only. The consumer will be charged for labour after the 12 month product warranty has expired. No registration required. Available in the UK only
Home Cinema Systems

Warranty Period

  • Labour :12 Months
  • Parts : 12 Months
BluRay/DVD Players

Warranty Period

  • Labour :12 Months
  • Parts : 12 Months
Soundbars/Speakers

Warranty Period

  • Labour :12/24 Months
  • Parts : 12/24 Months
Note
24 months parts & labour warranty applies to models with functional WiFi only. (Wifi Ready models are excluded and therefore have 12 months parts & labour warranty.)
Mobile phones

Warranty Period

  • Labour :24 Months
  • Parts : 24 Months
Note
Your mobile phone warranty will vary depending on where you purchased. Please check with your retailer.
Earbuds

Warranty Period

  • Labour :12 Months
  • Parts : 12 Months
Projectors

Warranty Period

  • Labour :36 Months
  • Parts : 36 Months
Note
The manufacturer warranty is applicable for normal consumer usage. If the product is used in a commercial environment the product and its parts will have a 12 months parts and labour warranty only.
Monitors

Warranty Period

  • Labour :24 Months
  • Parts : 24 Months
Note
The manufacturer warranty period is the same for consumer and commercial usage.
Laptop

Warranty Period

  • Labour :12 Months
  • Parts : 12 Months
Note
During the repair process it is possible that any stored data may be lost so it is strongly recommended that you backup any important data and media files before requesting a service. LG will not be responsible for any data corruption or loss however so caused during the repair process or failure of the customer to ensure that all data is properly backed up.
Washers & Dryers

Warranty Period

  • Labour :24 Months
  • Parts : 24 Months
10 year warranty on Direct drive motor (Washer) and Dual inverter compressor/ motor(dryer) - this extended parts warranty is applicable on specific parts only, The consumer will be charged for labour after the product warranty has expired. Your washer may also qualify for a free extended 5 year warranty. Click here to find out more.
10 year warranty on Direct drive motor (Washer) and Dual inverter compressor/ motor(dryer) - this extended parts warranty is applicable on specific parts only, The consumer will be charged for labour after the product warranty has expired. Your washer may also qualify for a free extended 5 year warranty. Click here to find out more.
Note
The manufacturer warranty is applicable for normal consumer usage. If the product is used in a commercial environment the product and its parts will have a 12 months parts and labour warranty only.
Fridge Freezers

Warranty Period

  • Labour :24 Months
  • Parts : 24 Months
10 years extended warranty on Linear Compressor - This extended parts warranty is applicable on specific parts only, The consumer will be charged for labour after the product warranty has expired.
10 years extended warranty on Linear Compressor - This extended parts warranty is applicable on specific parts only, The consumer will be charged for labour after the product warranty has expired.
Note
The manufacturer warranty is applicable for normal consumer usage. If the product is used in a commercial environment the product and its parts will have a 12 months parts and labour warranty only.
Dishwashers

Warranty Period

  • Labour :24 Months
  • Parts : 24 Months
Note
The manufacturer warranty is applicable for normal consumer usage. If the product is used in a commercial environment the product and its parts will have a 12 months parts and labour warranty only.
Microwaves

Warranty Period

  • Labour :12 Months
  • Parts : 12 Months
Vacuum Cleaners

Warranty Period

  • Labour :12 Months
  • Parts : 12 Months
Styler

Warranty Period

  • Labour :24 Months
  • Parts : 24 Months
Note
The manufacturer warranty is applicable for normal consumer usage. If the product is used in a commercial environment the product and its parts will have a 12 months parts and labour warranty only.
Warranty Terms and Conditions:

Replacement Unit or Parts may be new or remanufactured service exchanges that are equivalent to new in performance and reliability.
The LG warranty does not cover any of the following actions:
a) Periodic check ups, maintenance and repair or replacement of parts due to normal wear and tear.
b) Cost relating to transport, removal or installation of the product.
c) Misuse, including failure to use the product for its normal purposes or incorrect installation.
d) Damage caused by Lightning, Water, Fire, Acts of God, War, Public Disturbances, incorrect mains voltage, improper or insufficient ventilation or any other cause beyond the reasonable control of LG.
The LG manufacturer warranty is only valid when accompanied by the original invoice, sales receipt or confirmation from LGE UK of the warranty period.

If the serial number is defaced, missing or illegible, the warranty with LGE UK is null and void. In this case you should contact the dealer from whom the product was purchased.
During the repair process it is possible that any stored data may be lost so it is strongly recommended that you backup any important data and media files before requesting a service. LG will not be responsible for any data corruption or loss however so caused during the repair process or failure of the customer to ensure that all data is properly backed up.

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Guidance for Extended Warranties

Do you wish to purchase an extended warranty for your product?

Click Extended Warranties Site to be taken to our warranty provider D&G, where you can proceed to upgrading your warranty.

Do you wish to find out more about our free extended warranty promotion for LG washing machines?
Click 5 years warranty promotion for further details, including how to claim, and which products qualify.